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Please Note: Pittsford FCU will never ask you for your card number, online banking credentials, social security number or pin number. If you receive a call claiming to be from us asking for this information, please hang up and call us directly at 585-624-7474. If you have previously provided this information over the phone or online, please call us.
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Plastic Card Assistance

Report a Card Lost or Stolen

As soon as you discover that your card has been Lost or Stolen, please call:

  • 866-529-1552

Card Activation

To activate a new card before use, please call:

  • 800-631-3197

PIN Maintenance

To select or update the PIN associated with your card, please call:

  • 888-886-0083

Cardholder Services

For any other card related inquiries, please call:

  • 800-836-8010 or 585-624-7474 (select option 4 if calling after business hours.)

For International Inquiries