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Research Before Purchasing Online

Research Before Purchasing Online

We’ve all been there. While browsing the Internet or visiting our favorite social network, a great offer for a fantastic-looking product or service catches our eye. It looks like an unbeatable deal. Do we go ahead and make the purchase?

Ask These Questions

While it may be tempting to take advantage of one of these offers, always ask yourself the following:

  1. Is the company a reputable, trustworthy company?
  2. Is their return policy clearly explained?
  3. Am I signing up for a subscription with a recurring payment?
  4. Is there a phone number listed where I may contact them if I have a problem with my order?

Unfortunately, many people are so drawn in by online offers that they forgo research and immediately make the purchase.

If You Authorize a purchase, you’re responsible

Keep in mind, once you surrender your Debit or Credit Card information to an online vendor, you’re agreeing to their terms of service and giving them complete authorization to charge your card. There’s nothing that you, nor the Credit Union, can do to prevent or stop the authorization. While a purchase can certainly be disputed after the fact, this process may take weeks, and there’s no guarantee that the Credit Union can recover the funds. This is why it’s so important to research unfamiliar online vendors before giving them your account information.

Where to Look

Not sure where to look? See if the vendor is registered with the Better Business Bureau or search for online reviews from other customers. If many others have had a negative experience with the vendor, chances are you’ll have difficulties as well. If you’re still uncertain, perhaps it’s better not to make the purchase at all.

Year: 2020

Quarter: 3-Spring


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