Please Note: We will be performing system maintenance this evening from approximately 9:00PM-11:00AM Learn More >>
Clearly, our renovation project has extended beyond even our most distant estimates. Our building is 30 years old with few original drawings to show exactly how it was constructed, which created surprises for engineers, architects, and building contractors alike. Combine this with weather delays, sub-contractor availability, and coordination with a working branch inside the construction, and it’s easier to understand how this became a more lengthy project than anyone anticipated. We know how frustrating this has been, but we greatly appreciate the patience our members have demonstrated and ask that you endure the inconvenience of construction for just a few months longer.
The next phase of the project will be the most impactful to daily branch usage. Soon, members visiting the Credit Union will return to using the “main entrance” that faces the parking lot. However, once inside, members wanting to make a deposit, purchase a certificate, or open accounts (the “normal” stuff) will temporarily be directed to the right side of the building to find our member representatives. We will be setting up a temporary “teller” area with representatives front and center to accept your deposit-type transactions, while member representatives who are typically at desks will be situated in the surrounding offices. We expect this phase of construction to take four to eight weeks. Then, when that most inconvenient phase is complete, we will be done! Yes, done.
Hopefully, we’ll have a completion report in our next newsletter. In the meantime, you can always visit PittsfordFCU.org/construction for updates. If you wish to avoid the final construction inconveniences in Pittsford, please visit the Mendon Branch at 1321 Pittsford-Mendon Road. Thank you for your continued patience and understanding.